Troubleshooting

# Common Issues

Most issues with Nexus Telemetry fall into one of these categories:

# Connection Problems

Nexus Telemetry cannot connect to your Starlink dish or loses connection frequently. See Connection Issues for detailed troubleshooting.

# Licence Issues

• Activation fails: Check your key is correct and you haven’t exceeded the 2-device limit. See Activation.
• Features locked: Verify your licence is active in Settings → Licence. If your Pro licence isn’t active, Pro features will be disabled.

# Performance

• High CPU usage: Close and reopen Nexus Telemetry. If the issue persists, check that you’re running the latest version.
• Slow updates: Telemetry data refreshes in real-time. If values appear frozen, check your network connection to the Starlink dish.

# Getting Help

If these guides don’t resolve your issue:

1. Check you’re running the latest version of Nexus Telemetry
2. Visit nexustelemetry.com/support for the support portal
3. Email support@nexustelemetry.com with your OS, Nexus Telemetry version, and a description of the issue